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QAlert™ - Why QAlert? | |
With QAlert staff administrators have the ability to create as many types of service request/complaints as needed. These service requests can be routed to individual departments, multiple individuals or outside agencies. Service request information is controlled by userid and password allowing departments and individuals the ability to view all or a subset of requests. It’s up to you…
| Tools to streamline the citizens' experience |
When QAlert is set up your street and district information is stored in the database. This streamlines the process of location selection by auto-completing citizen street input and completely eliminates misspelled locations.
| QAlert is GIS enabled with powerful reporting capabilities |
Get an executive overview of all service requests or any complaint type using the QAlert GIS dashboard feature. Quickly view all service request throughout your city layering any complaint/service request type directly onto the map. Zoom in to a particular area to view detailed service request information and resolution status. Text based reporting include viewing service request response time for each request type and location based grouping of service requests. All reports have user configurable options such as date range and sortability.
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